What is BitBay Pay?

BitBay Pay is a platform that allows you to accept Bitcoin and other cryptocurrencies as a form of payment. We are part of the BitBay group, where you will also find cryptocurrency exchange platform. Because of the fact, that you open one account and go through one verification process, you can can...

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How to create BitBay Pay account?

In order to create BitBay Pay account choose „Register” tab. Enter the email address that will be assigned to your account, also the activation link will be sent there. After a moment you will receive an e-mail with an activation link (if you can not see it, check SPAM folder in your email box)...

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What is the security of my BitBay Pay account?

We care about the security of your account and founds on various levels as it is one of the key aspects for us. Cryptocurrencies are stored on so-called "cold wallets" that are not directly connected to our servers. Such solution prevents third parties from accessing your funds. Fiat deposits are s...

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Is it necessary to verify my account?

In order to take advantage of all the possibilities offered by BitBay Pay account, it is necessary to verify it. Without verification, you will not be able to withdraw funds or deposit fiat currencies. After logging in to your account, go to the "Verify your account" tab at the top of the page. You...

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How to verify BitBay Pay corporate account?

In order to verify a corporate account, please use the "Verify your account" tab, which is located at the top of the page after logging in to your account. You can also use this link directly: https://kyc.bitbay.net/ In the first step, you please select the corporate account verification and then f...

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No activation link

An email containing an activation link is being sent immediately after creating a new account. However, if you have not received an activation link, it is worth to wait a few minutes and check the SPAM folder in the mailbox. If the message still does not exist, please contact us at [email protected]

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