How to accept cryptocurrency payments online?

The first step to accept cryptocurrency payments online is to register your account on BitBay Pay website. After registering your account, an activation link will be sent to your email box. Just click on the received link and complete the registration. After successful registration during your f...

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How to accept cryptocurrency payments in retail?

The first step to accept cryptocurrency payments in retail is to register your account on BitBay Pay website. After registering your account, an activation link will be sent to your email box. Just click on the received link and complete the registration. After successful registration during your...

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Can I speed up the process of accepting payments from my clients?

In order to specify the number of confirmations after which payment from the customer is to be accepted, select the appropriate Store / Payment Terminal from the menu on the left, and then go to the "Confirmation" tab.

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How long does it take to receive a payment from the customer?

For security reasons, for each of the crypto we support, we require a sufficient number of confirmations from the blockchain network in order to credit funds to the account. The time of receiving required number of confirmations depends on the network load (BitBay Pay has no influence over that) an...

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How to instantly convert funds from customer payments?

To convert customer payments, select the appropriate Store / Payment Terminal from the menu on the left, then proceed to the "General" tab.

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What is Quick Payment?

Quick payment is a tool that allows you to generate a one-time link for payment using cryptocurrencies. In order to use this tool choose „Tools” section from the menu on the left and then „Quick payment”. The next step is to select Store, for which the payment is to be made. Then select the target...

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What is Fast outgoing payment?

Fast outgoing payment is a tool that allows you to make a one-time withdrawal to your partner with or without currency conversion. In the section „Website” go to „General” tab and decide if we collect a chosen cryptocurrency to be withdrawn from your account, or we perform currency conversion accor...

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How to pay with cryptocurrency using BitBay Pay?

In order to pay with cryptocurrency using BitBay Pay please proceed to the payment methods on the store website and select the Bitcoin logo. Then a list of cryptocurrencies will appear, using which you can make this payment. After selecting the cryptocurrencies, the exact transfer amount and wallet...

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How to pay with cryptocurrency using BitBay Pay POS Terminal?

In order to pay with cryptocurrency using our POS terminal, a person who accepts the payment should open previously installed application on his mobile device (available for iOS or Android), then enter the payment amount and select the cryptocurrency in which the payment is to be made. After confi...

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What to do if you experience problems with the transaction?

If you face any problems with the transaction contact us via: [email protected] In your request briefly describe the situation and provide us with the wallet address in a text form to which you have sent funds and your payment link.

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Why is the transaction valid for 15 minutes?

Payment is valid for 15 minutes due to currency fluctuations of cryptocurrencies. After this time, you can refresh the payment. Then a new payment amount will be recalculated at the current exchange rate.

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