Technical Support Manager

Join our BitBay Pay team and work with a team of the best specialists to develop an innovative platform that enables payments worldwide. BitBay Pay is the fastest growing payment operator in the region, enabling the acceptance of cryptocurrencies as means of payment by store owners and e-commerce platforms. We create our solutions with the conviction that payment methods can be decentralized and our products provide a competitive advantage to our business partners. We are currently looking for a Technical Support Manager who can support our team in the office located at Kępowa Street in Katowice.

Your responsibilities as the Technical Support Manager:

  • Support for integration via API and via plugins of the most popular e-commerce platform platforms,
  • help customers write payment API integration,
  • advising clients on the best ways to integrate,
  • product development with IT department,
  • help Users in using the platform,
  • creating a positive brand image.

What do we offer you?

  • Employment contract,
  • co-creating of innovative products from BitBay Group,
  • the real possibility of affecting the shape of the product,
  • warm lunches at the company's expense / multisport card,
  • coffee supply!

What are our expectations for you?

  • Ability to use technical documentation,
  • knowledge of REST and JSON concepts,
  • experience working with PHP,
  • basic knowledge of HTTP protocol,
  • using Postman or a similar tool,
  • experience in using API of payment systems,
  • knowledge of at least one programming language at the basic level,
  • English at C1 level,
  • attention to details,
  • familiarity with fintech and cryptocurrency markets will be an advantage.

If you have any questions, please contact us: +48505162888.

Have any questions?

We are constantly looking for gifted people to join our team. If you have any questions about current job openings or other opportunities to work with us, don't hesitate to ask.